1.6
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Advertised vs Delivered
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Our fixed price automatic delivery contract expired and as we were negotiating with new companies as well as Meenan for renewal, their truck shows up and fills the tank without our permission. Meenan charged us $3.30 on the invoice for 190 + gallons while the price for this delivery advertised online is $2.70, Meenan robbed us $ 140 in one delivery When I called them asking what was the reason for this delivery, the answer was "We are an automatic delivery company" I replied our contract expired and no automatic deliveries anymore. And even if you do deliver, why charge $3.3 instead of $2.7, then I added "is this how you treat a loyal customer for 3 years" The answer was, "The only way to stop automatic deliveries is to close your account" I replied "Then please close my account" The lady replied "OK" and hung up

Product or Service Mentioned: Meenan Heating Oil Supply.

Reason of review: Pricing issue.

Monetary Loss: $140.

Preferred solution: Price reduction.

I liked: 3 years of good relation.

I didn't like: Robbing my money after 3 years of being a loyal client.

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